Privacy Policy
At LARANGE, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit larange.co.uk, create an account, contact us or make a purchase.
1. Who We Are
LARANGE is an online retailer offering footwear, fashion and accessories.
For questions about this Privacy Policy or your personal information, please contact us at:
Email: Contact@larange.co.uk
Website: larange.co.uk
Business/Trading Name: [Insert legal business name]
Business Address: [Insert business/contact address]
2. Information We Collect
When you use our website or place an order, we may collect information including:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order and purchase information
- Account information
- Communications you send to us
- Device, browser and website usage information
- IP address and cookie information
- Marketing preferences
Payment transactions may be processed by third-party payment providers. We do not necessarily receive or store your complete payment-card details.
3. How We Use Your Information
We may use your personal information to:
- Process, fulfil and deliver your orders.
- Process returns, exchanges and refunds.
- Communicate with you about your purchases.
- Provide customer support.
- Maintain and improve our website and services.
- Prevent fraud and protect the security of our store.
- Comply with our legal and regulatory obligations.
- Send marketing communications where we have an appropriate lawful basis to do so.
4. Legal Bases for Processing
Where UK data-protection law applies, we process personal information only when we have an appropriate legal basis.
Depending on the circumstances, this may include processing that is necessary to perform our contract with you, comply with a legal obligation, pursue our legitimate interests, or where you have given us consent.
5. Shopify
Our online store is hosted using Shopify.
Shopify provides the e-commerce platform that enables us to operate our online store. As part of providing these services, Shopify may process information relating to visitors and customers.
You should also review Shopify's own privacy information for details about its processing practices.
6. Sharing Your Information
We may share personal information with trusted service providers where necessary to operate our business, such as:
- E-commerce and website providers
- Payment processors
- Delivery and courier companies
- Returns providers
- IT and hosting providers
- Customer-service providers
- Marketing and analytics providers
- Professional advisers
- Government, regulatory or law-enforcement authorities where legally required
We only share information where there is an appropriate reason for doing so.
We do not sell your personal information.
7. Delivery and Returns
To fulfil your order, relevant personal information may be shared with delivery providers.
Where you use our Royal Mail returns service, information may also be processed by Royal Mail in connection with your return.
8. Marketing Communications
Where permitted by law, we may send you information about LARANGE products, offers and promotions.
You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in our emails or by contacting us.
Unsubscribing from marketing will not prevent us from sending necessary service communications, such as order confirmations or delivery updates.
9. Cookies
Our website uses cookies and similar technologies to operate the store, remember preferences, understand how visitors use the website and, where applicable, support advertising and marketing.
Where required, we will ask for your consent before using non-essential cookies.
You can manage cookies through the cookie controls available on our website and through your browser settings.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining appropriate business and transaction records, resolving disputes and meeting legal, tax and accounting requirements.
Retention periods may vary depending on the type of information and our legal obligations.
11. Keeping Your Information Secure
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
12. International Data Transfers
Some of the companies that help us operate our website and services may process personal information outside the United Kingdom.
Where applicable, we take appropriate steps to ensure that international transfers of personal information are protected in accordance with applicable data-protection law.
13. Your Privacy Rights
Depending on the circumstances and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of your information in certain circumstances.
- Request restriction of processing.
- Object to certain processing.
- Request transfer of certain information.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us at Contact@larange.co.uk.
You may also have the right to complain to the UK Information Commissioner's Office (ICO).
14. Children's Privacy
Our website and products are not intended to collect personal information from children in circumstances where parental or guardian consent would legally be required.
If we become aware that personal information has been collected inappropriately from a child, we will take appropriate steps to address it.
15. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of independent third parties. We recommend reviewing their privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.
The latest version will always be published on this page, together with its updated date.
17. Contact Us
For questions about this Privacy Policy or how we handle your personal information, contact:
LARANGE
Email: Contact@larange.co.uk
Website: larange.co.uk
Business/Trading Name: Larange LTD
Business Address: Unit 2/9 Wembley Commercial Centre Wembley HA9 7UR